Terms of Service
Last Updated: 6/2/2025
1. Acceptance of Terms
By accessing or using karatpay's platform, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you should not use our services.
2. Description of Services
karatpay provides a platform for buying, transferring, and managing physical gold. Our services include facilitating gold transactions, secure storage, digital and physical transfer and related financial services.
3. User Accounts
To use certain features of our platform, you must register for an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Promptly update your account information as needed
- Be responsible for all activities that occur under your account
4. Transactions and Payments
All transactions conducted through our platform are subject to verification and our internal policies. Prices are set according to market rates and our fee structure. You agree to pay all applicable fees and taxes associated with your transactions.
5. Gold Storage and Delivery
Physical gold purchased through our platform will be stored in secure facilities unless delivery is requested. Storage terms and delivery options are subject to our current policies and may incur additional fees.
6. Intellectual Property
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, and software, are the exclusive property of karatpay and protected by intellectual property laws.
7. Limitation of Liability
karatpay shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our liability is limited to the maximum extent permitted by law.
8. Termination
We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our platform following any changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@karatpay.in
Phone: +91 88790 39388